Queen West Animal Hospital
What to Expect
What To Expect
As a client of our veterinary hospital, you can expect our full attention to your pets’ needs. When you arrive for your appointment, you will be greeted warmly and represented by a dedicated staff member throughout your visit. You will first meet with our amazing reception team to check-in. Next, you will be assigned an Exam Room Assistant (ERA) who will begin with questions on your pet’s health and gather any necessary data. A veterinarian will then examine your pet, answer questions and formulate diagnostic and therapeutic plans with you as necessary. The Exam Room Assistant (ERA) will finalize your visit, provide you with further educational information as necessary and answer any remaining questions.
We believe our customer service-focused approach to client and patient visits is what sets us apart from other veterinary hospitals. Feedback from clients continues to support this belief.
These include:
Parking
QWAH is one of only a few downtown veterinary facilities with dedicated client parking. With six client parking spaces available at all times, there should always be a place to park at our hospital. The lot is located on the Strachan side of our hospital, just a few feet south of Queen.
Wifi
Clients have access to complimentary wifi throughout the building at our new location. Please ask our reception staff for info upon arrival.
Cell Phone Charging
A cell phone charging system for most common models is located in the lobby area of our new location. Additionally, staff will happily charge phones for clients at reception while they are in appointments.
